Duncan Cable offers a program guide with channel listings and scheduling information‚ available on their website and on-screen TV guide‚ helping customers navigate their TV options and plan their viewing experience easily always online.

Overview of Duncan Cable

Duncan Cable is Vermont’s oldest operating cable television provider‚ established in 1972‚ serving the communities of Wilmington and Dover‚ Vermont.

The company offers a range of services including HD television and Broadband services‚ as well as Fiber to the Home in select areas‚ providing customers with reliable and high-quality connections.

With a long history of providing cable television services‚ Duncan Cable has established itself as a trusted provider in the region‚ committed to delivering excellent customer service and support to its customers‚ ensuring their needs are met and exceeded.

The company’s office is open from 9am to 5pm‚ Monday to Saturday‚ and customers can contact them directly to reconnect‚ disconnect or change their level of service for both TV and Internet‚ making it easy to manage their accounts and services.

Duncan Cable’s commitment to providing quality services and supporting its customers has made it a leading cable television provider in the region‚ with a strong reputation for reliability and customer satisfaction.

TV Channel Lineup

Duncan Cable offers various TV channels‚ including local and premium options‚ with a range of content available to subscribers always online easily.

Channel Listings

Duncan Cable provides a comprehensive channel lineup‚ featuring a wide range of local and national channels‚ including WBZ‚ WSBK‚ and WHDH‚ as well as premium options like HBO and C-Span. The channel listings are available on the Duncan Cable website and on-screen TV guide‚ making it easy for subscribers to find their favorite shows and plan their viewing experience. The channel lineup includes a mix of entertainment‚ news‚ sports‚ and educational programming‚ catering to diverse interests and preferences. With multiple channels to choose from‚ subscribers can enjoy a variety of content‚ from popular TV shows and movies to live sports and events. The channel listings are regularly updated to reflect any changes to the lineup‚ ensuring that subscribers have access to the most current and accurate information. Overall‚ the channel listings provided by Duncan Cable are a valuable resource for subscribers‚ helping them to navigate the wide range of programming options available.

TV Guide and Scheduling

Duncan Cable offers a TV guide with scheduling information‚ helping customers plan viewing experience easily online always with updated listings and timings available.

On-Screen TV Guide Listings

Duncan Cable provides on-screen TV guide listings‚ making it easy for customers to navigate and find their favorite shows and channels. The guide is updated regularly to reflect changes in programming and scheduling. With the on-screen guide‚ customers can browse through channels‚ view program descriptions‚ and set reminders for upcoming shows. The guide also includes features such as parental controls and favorite channel lists‚ allowing customers to customize their viewing experience. Additionally‚ the guide provides information on HD channels‚ premium channels‚ and pay-per-view events. Customers can access the on-screen guide by pressing the guide button on their remote control‚ and then navigating through the menus to find the information they need. The guide is available 24/7‚ and is included with all Duncan Cable TV packages‚ making it a convenient and valuable resource for customers. The on-screen guide is user-friendly and easy to use.

Channel Number and Package Information

Duncan Cable offers a variety of channel packages to suit different viewing needs and budgets. The channel lineup includes local channels‚ network stations‚ and premium channels‚ with channel numbers ranging from 1 to 999. Customers can choose from packages such as the basic package‚ which includes local channels and network stations‚ or the premium package‚ which includes additional channels such as HBO and Showtime. The channel numbers and package information are available on the Duncan Cable website‚ and customers can also contact the customer service department for more information. The website provides a detailed list of channels and their corresponding numbers‚ making it easy for customers to find their favorite shows. The channel packages are designed to provide customers with a range of viewing options‚ and the channel numbers are organized in a logical and easy-to-follow manner. Customers can also upgrade or downgrade their package at any time.

Customer Service and Support

Customer service is available to assist with questions and concerns‚ providing support through phone‚ email‚ and in-person at their office‚ with hours of operation from 9am to 5pm‚ Monday to Saturday always.

Contact Information

Duncan Cable’s contact information is readily available for customers to reach out with questions or concerns. Their office is open from 9am to 5pm‚ Monday to Saturday‚ and can be contacted through phone or email. The phone number is 802-464-2233‚ and the email address is customercare@duncancable.com. Customers can also visit their office in person to speak with a representative. It is important to note that account changes‚ such as reconnecting‚ disconnecting‚ or changing the level of service‚ cannot be made via email and must be done by calling the office directly. Duncan Cable’s website also provides a wealth of information‚ including FAQs‚ channel lineups‚ and programming guides‚ to help customers navigate their services. By providing multiple channels of communication‚ Duncan Cable aims to make it easy for customers to get the help they need. Customers can rely on Duncan Cable’s customer service team to provide assistance and support. Duncan Cable is committed to providing excellent customer service.

Account Changes

Customers of Duncan Cable can make changes to their accounts by contacting the company directly. This includes reconnecting‚ disconnecting‚ or changing the level of service for both TV and internet. To make these changes‚ customers must call the office during business hours‚ which are 9am to 5pm‚ Monday to Saturday. The phone number to call is 802-464-2233. Customers cannot make account changes via email‚ so a phone call is required. Duncan Cable’s customer service team is available to assist with these changes and answer any questions customers may have. They can also provide information on the different service packages and help customers choose the best option for their needs. By calling the office‚ customers can ensure that their account changes are made quickly and efficiently. Duncan Cable’s goal is to make account changes as smooth as possible for their customers. The company’s customer service team is trained to handle these requests.

Installation and Wiring

Duncan Cable provides installation and wiring services for their customers‚ including in-home cable TV wiring‚ with guidelines and instructions available online for homeowners and contractors to follow easily always.

In-Home Cable TV Wiring

Duncan Cable provides guidelines and instructions for in-home cable TV wiring‚ allowing homeowners and contractors to install their own wiring. The company’s website offers detailed information on the wiring process‚ including the materials needed and the steps to take. This information is designed to help customers navigate the installation process with ease. By following the guidelines‚ customers can ensure that their in-home cable TV wiring is installed correctly and safely. Duncan Cable’s in-home cable TV wiring guidelines are available online‚ making it easy for customers to access the information they need. The company’s goal is to provide customers with the tools and resources they need to install their own wiring‚ while also ensuring that the wiring is installed safely and correctly. With Duncan Cable’s guidelines‚ customers can enjoy high-quality cable TV service in the comfort of their own homes. The guidelines are easy to follow and understand.

Unauthorized Connections

Duncan Cable takes unauthorized connections seriously‚ as they can cause damage to the cable system and disrupt service to other customers. The company reminds customers that it is unlawful to tamper with or make unauthorized connections to their active equipment or cables. Duncan Cable’s equipment and cables are designed to provide high-quality service‚ and unauthorized connections can compromise this quality. To prevent unauthorized connections‚ Duncan Cable recommends that customers only use authorized equipment and follow the company’s guidelines for installation and maintenance. By doing so‚ customers can help ensure that their service remains reliable and secure. Duncan Cable is committed to providing excellent service and takes measures to prevent unauthorized connections. The company’s policy is in place to protect both the customer and the cable system. Customers are advised to report any suspicious activity or unauthorized connections to Duncan Cable immediately. This helps to maintain the integrity of the cable system.